"No devices installed" error in Quartus II web edition

Hi,

Same error " No devices installed" after Quartus web edition 10.0 SP1 install under W. XP SP3 on several machines.

the file downloaded to install Quartus was 10.sp1_quartus_free_windows.exe of 2.8G

and I used the installer gui, launched after extraction to temp directory.

I had a look in the directory Quartus\common\devinfo and didn't see any device. the only files seen are a ddb_cumulative_famaly.ddb (2k) and ddb_cumulative_info.ddb (77k) and 3 directories: \configuration, \legacy and \programmer, but no device name like MAX3000 or others...

in revange in the Temp directory created to install quartus, the devices files collection is present in devices\subscription\ xxxx.qda (xxxx= devices name)

The error of installation occure when the gui finished to install Quartus main and tried to install the devices families.

retried on several fresh install of W xp without virusscann: same result.

loosing my time...

My QUESTION: how to install these devices families into Quartus.

Thanks for your help..