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bsnow1400's avatar
bsnow1400
Icon for New Contributor rankNew Contributor
3 years ago

Licensing Issues

Hi,

I am trying to obtain a license for Quartus and Questra for class. I have an Intel account, with my school email, from some months ago but I uninstalled Quartus recently because we're switching from ModelSim to Questra and I figured just starting over would be easiest. I successfully installed the programs, but now I am trying to obtain a license at the link provided to me https://fpgasupport.intel.com/Licensing/license/index.html, but when I go to this link while signed in with my Intel account, I am redirected to this link https://www.intel.com/content/www/us/en/partner-alliance/access-denied.html?source=https%3A%2F%2Fwww.intel.com%2Fcontent%2Fwww%2Fus%2Fen%2Fpartner-alliance%2Foverview.html&redirect=https%3A%2F%2Fwww.intel.com%2Fcontent%2Fwww%2Fus%2Fen%2Fsecure%2Fpartner-alliance%2Foverview.html and from there I cannot move forward with getting a license because when I click the "complete registration" hyperlink on that page, it simply redirects me to that same page. I have checked my personal and school email for anything from Intel (including spam) and I have found nothing.

Any help would be appreciated thank you

EDIT: I should have mentioned this when I wrote my original question, but I contacted Intel Customer Support (the other hyperlink on the page I get redirected to), and after I explained my situation to them, they told me to submit my question on the forums so that was the only help I got from Intel Customer Support

4 Replies

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    3 years ago

    Hello

    Welcome to Intel forum. Could you(@bsnow1400,@pneumo) help clear your web browsers cache/temporary internet files (if possible, shutdown your PC and restart back) and sign back to SSLC (https://licensing.intel.com/eval-free-licenses) using Google chrome and see how things go.

    Else, if still facing error. Kindly advise the following for further checking.

    Name :

    Email Address :

    Company/University Name :

    Company/University Address :

    NICID(Mac Add) :

    computer name:

    You can also reply/attach your file in private message.


  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    3 years ago

    We do not receive any response to the previous reply. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you