Hello
Welcome to Intel forum. Could you(@bsnow1400,@pneumo) help clear your web browsers cache/temporary internet files (if possible, shutdown your PC and restart back) and sign back to SSLC (https://licensing.intel.com/eval-free-licenses) using Google chrome and see how things go.
Else, if still facing error. Kindly advise the following for further checking.
Name :
Email Address :
Company/University Name :
Company/University Address :
NICID(Mac Add) :
computer name:
You can also reply/attach your file in private message.