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Rpol's avatar
Rpol
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4 years ago

License generation for legacy Quartus 13.0

The legacy license generator no longer works. You get an email with the following message:

There is an issue in generating the license for this provided NIC/Host ID: 
xxxxxxxxxx

Please check your NIC/Host ID and try again. If you still encounter problems, please 
contact our customer support.

(where, xxxxxxxxxx is where my NIC ID goes). There is nothing wrong with my NIC ID, but I keep getting this error.

In the past, I've only received 6 month licenses and it is painful each time I have to renew it. Is there an easier way to get a license that is more than 6 months?

- Rick

6 Replies

  • AR_A_Intel's avatar
    AR_A_Intel
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    4 years ago

    Hello

    Welcome to INTEL forum. Could you provide link to legacy license generator that you use. Also kindly advise the following.

    Name :

    Email Address :

    Company Name :

    Company Address :

    NICID(Mac Add) :

    You can also reply/attach your file in private message.


  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    4 years ago

    We do not receive any response from you to the previous reply that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you


    • Rpol's avatar
      Rpol
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      4 years ago

      Sorry for the delayed reply as I had some family issues to deal with.

      Please see below...

      Name : Rick Policy

      Email Address : rppolicy@netzero.net

      Company Name : Honeywell

      Company Address : 550 St. Rt. 55 Urbana, OH 43078 (USA)

      NICID(Mac Add) : B8CA3AA2E878

      • JBoik's avatar
        JBoik
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        4 years ago

        Rick,

        Did you find a solution to this problem.

        I need to license v13.0.1 also.

        Regards,

        Joe

  • JBoik's avatar
    JBoik
    Icon for New Contributor rankNew Contributor
    4 years ago

    I was able to get one here (sorry it's a plain ascii transcript of a chat):

    Kindly go to the Intel Community - FPGAs and Programmable Solutions thru this link: https://community.intel.com/t5/FPGA/ct-p/fpga and post questions on the appropriate subforum topic so the FPGA team can further assist you.