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veriguy's avatar
veriguy
Icon for Occasional Contributor rankOccasional Contributor
4 years ago
Solved

License generated from self_service center not working

I generated the license file from self-service center from Intel website. The license file was generated successfully. I downloaded the file and specified the path to license.dat file in Quartus Prime Pro. However when I try to create a new project, it complains that it needs the license.

I used the NIC id to generate the license and double checked the NIC id is correct and also recognized by Quartus software, but license is still not working. Please help.

  • veriguy's avatar
    veriguy
    4 years ago

    OK. I could not see LMTOOLS running. After some online searching, I found the following video, which shows how to setup a fixed node or floating license correctly. Following this video, I am able to setup my license correctly and don't see the error any more.

    Thank you very much for help.

    https://www.youtube.com/watch?v=Ob9ei5lMgGE

6 Replies

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    4 years ago

    Hello

    Welcome to INTEL forum. To narrow down this issue. Can you provide your

    1)full debug/error.log file

    2) Error message screen shot

    3) Quartus version use

    4) Machine OS information

    5) License.dat file

    And for privacy, you can reply/attach your file in private message.


    • veriguy's avatar
      veriguy
      Icon for Occasional Contributor rankOccasional Contributor
      4 years ago

      Hi,

      Thank you for replying. Where can I find the debug.log?

      Thanks

      Anshu

  • veriguy's avatar
    veriguy
    Icon for Occasional Contributor rankOccasional Contributor
    4 years ago

    OK. I could not see LMTOOLS running. After some online searching, I found the following video, which shows how to setup a fixed node or floating license correctly. Following this video, I am able to setup my license correctly and don't see the error any more.

    Thank you very much for help.

    https://www.youtube.com/watch?v=Ob9ei5lMgGE

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    4 years ago

    Thanks for your update, hope all is well. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you