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RHenr's avatar
RHenr
Icon for New Contributor rankNew Contributor
2 years ago

License error when trying to simumate Hps

Hello,

I have Quartus 23.1 with Questa-Intel FPGA.

When I try to run a simulation for Cyclone V with HPS, I get this error :

# --------- --------- --------- --------- --------- --------- ---------
# ** ERROR: failed to get a license (mgcvipaeaxi) for 'axi'
# ** Check the license environment (e.g. LM_LICENSE_FILE or MGLS_LICENSE_FILE using lmutils), the transcript and any logs.
# --------- --------- --------- --------- --------- --------- ---------

LM_LICENSE_FILE correctly points to my license file.

I did not have this problem with Quartus 18.0 + Modelsim.

Installation & Licensing

13 Replies

  • RHenr's avatar
    RHenr
    Icon for New Contributor rankNew Contributor
    2 years ago

    I see that the following text was part of my old license file, but is no more in my new license file.

    # FEATURE START 
# The following is a license file for the Mentor Graphics AXI3 Master BFM
  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    2 years ago

    Hello

    Welcome to Intel forum. Could you help reconfirm the LM_LICENSE_FILE or the MGLS_LICENSE_FILE environment variables?

    https://www.intel.com/content/www/us/en/docs/programmable/683472/23-4/and-software-license.html

    2) Questa does not support companion ID.

    https://www.intel.com/content/www/us/en/docs/programmable/683472/23-4/generating-a-companion-license.html

    Attention: The Questa*-Intel® FPGA Edition software does not support companion licenses. In case you have set it.


  • RHenr's avatar
    RHenr
    Icon for New Contributor rankNew Contributor
    2 years ago

    LM_LICENSE_FILE is ok because Questa starts correctly. If I remove the license file, Questa does not start at all.

    To my knowledge, we have not set Companion License.

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    2 years ago

    Hi

    To narrow down this issue, can you please provide me the latest of the following?

    1) Error message screen shot

    2) Machine OS information

    3) license.dat file

    4) report of lmutil.exe lmdiag intelqsim

    You can also reply/attach your file in private message.


  • RHenr's avatar
    RHenr
    Icon for New Contributor rankNew Contributor
    1 year ago

    OS is Windows 10 Enterprise, version 22H2

  • RHenr's avatar
    RHenr
    Icon for New Contributor rankNew Contributor
    1 year ago

    I cannot send private message because I have reached the limit, even though this is the first message I try to send...

    Edit : finally I managed to send it.

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    1 year ago

    We do not receive any response from you to the previous reply/answer that I have provided in private message mail. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you


    • IgorKa's avatar
      IgorKa
      Icon for Occasional Contributor rankOccasional Contributor
      1 year ago
      Hello. I have had the same issue since I renewed my license. In my new license, there is no mgcvipaeaxi anymore and I can't simulate HPS. Do you have a solution for this problem?

      Thanks.
  • IgorKa's avatar
    IgorKa
    Icon for Occasional Contributor rankOccasional Contributor
    1 year ago

    Hello.

    I have the same problem after renewing my Quartus license. Have succeeded in solving this problem?

    Thanks, a lot.

    Igor.

  • RHenr's avatar
    RHenr
    Icon for New Contributor rankNew Contributor
    1 year ago

    Still not, an Intel employee generated manually a new license for a colleague of mine, but then nobody replied to my request for a new license for me too...