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AWann1's avatar
AWann1
Icon for Occasional Contributor rankOccasional Contributor
3 years ago

License does not contain information required to run

Hello, I am running Quartus Prime18.1 Standard Edition on Windows 10 Pro.

My company had purchased a floating license for the Quartus software. Another employee had been using it successfully. I used the same license a few months ago to compile their project, in order to confirm I had the license set up properly.

It worked as expected.

Now, when I attempt to compile a new project, I get the error message:

Error (292027): Specified license does not contain information required to run the Quartus Prime software.

I get the same result when trying to compile the old project that worked before. I haven't changed anything with regards to the license setup.

Does anyone have any experience with this?

Thanks!

5 Replies

  • sstrell's avatar
    sstrell
    Icon for Super Contributor rankSuper Contributor
    3 years ago

    Any chance the license expired? It is annual after all. Check in Tools -> License setup.

  • AWann1's avatar
    AWann1
    Icon for Occasional Contributor rankOccasional Contributor
    3 years ago

    It says "Subscription Expiration: Not Found"

    I looked inside the License.dat itself, and it was generated February 24th 2022, so not expired yet.

  • AWann1's avatar
    AWann1
    Icon for Occasional Contributor rankOccasional Contributor
    3 years ago

    Unfortunately, I can't even submit a support request for this because the link isn't working on Intel's site!

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    3 years ago

    Hello

    To further understand the issue, could you get me the:

    1) license.dat file

    2) Full Output of “lmutil lmstat –a –c <port>@<address>” server and client

    3) debug/error.log (if any)

    For privacy, you can also reply/attach file in private message


  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    3 years ago

    We do not receive any response from you to the previous reply that I have provided in private message mail. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you