Forum Discussion
Vicky1
Regular Contributor
6 years agoHi,
Have you resolved the issue?
May I know any update?
Regards,
Vicky
- Czh006 years ago
New Contributor
Hello vicky,
First of all, thank you for your serious answer.
I tried the method you said and other methods online, but it didn't work.
Then, I installed it on another computer with the same operating system as WIN10 1809, and the same problem occurred.
Finally, I tried to install on a computer with the operating system WIN10 1703, and the installation was successful.
Therefore, I suspect it is related to the version of Windows system. However, I don't know why.
These are some of the results of my attempts to solve the problem.
Regards,
Czh00