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bob_rf's avatar
bob_rf
Icon for New Contributor rankNew Contributor
4 years ago
Solved

Help Re-Access Quartus Prime seat held by previous employee of company

Hello,

The company I work for has previously purchased a license for a Quartus Prime seat. This seat was registered under an employee who has since left the company. We are still trying to access our purchased seat for the Quartus Prime software, but it was registered under his email.

Can you help us regain our purchased remaining access to this license for Quartus Prime?

Regards

4 Replies

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    4 years ago

    Hello

    Welcome to Intel forum. For further checking kindly advise the following.

    Name previously admin/owner:

    Email Address:

    Company Name:

    Company Address:

    NICID(Mac Add) :

    Transfer license details,

    NEW Admin Email Address :

    You can also reply/attach your file in private message.


  • bob_rf's avatar
    bob_rf
    Icon for New Contributor rankNew Contributor
    4 years ago
    Hello, AR_A_Intel,

    I would like for this communication to be handled privately.

    Regards
  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    4 years ago

    We reply you in private message. Thanks


  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    4 years ago

    Hope everything is working well at your side. I will now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.