Forum Discussion

Kef's avatar
Kef
Icon for New Contributor rankNew Contributor
4 years ago

Customer suuport call

ARRIA II did not install and I am having simulation problems. I'm using this FPGA for a class. I need some to give me a call 2543170554

5 Replies

  • ClariceStarling's avatar
    ClariceStarling
    Icon for New Contributor rankNew Contributor
    4 years ago

    More likely they will want access to your computer. I've gotten several calls from Microsoft where they want access to my computer ... and I don't even have my number on the Internet!

  • Nurina's avatar
    Nurina
    Icon for Regular Contributor rankRegular Contributor
    4 years ago

    Hi,


    Are you installing on Quartus Standard Edition? Please note that Quartus Pro does not support Arria II device, whereas Quartus Lite only supports the EP2AGX45 device.


    I am scheduling a Teams call, please respond to the invite. If you would like to reschedule, please reply to the Teams invite.


    Regards,

    Nurina


  • Nurina's avatar
    Nurina
    Icon for Regular Contributor rankRegular Contributor
    4 years ago

    Hi @Kef ,

    I didn't hear from you. Did you manage to solve your problem?

    Regards,

    Nurina

    • ClariceStarling's avatar
      ClariceStarling
      Icon for New Contributor rankNew Contributor
      4 years ago

      It's really frustrating when people solve their problem and don't report back!