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jack_straw's avatar
jack_straw
Icon for New Contributor rankNew Contributor
3 years ago

created new license in self service but have not received

Via the self service licensing center, I modified a MAC address associated with a license and then generated a new license following instructions issued from intel. the license creation indicated success at the time and the new license file should be emailed but I haven't seen the new license (nor have i seen it flagged by exchange).

any thoughts as to why i've not received it.

3 Replies

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    3 years ago

    Hi

    Welcome to Intel forum. Could you provide details for checking?

    Name :

    Email Address :

    Company Name :

    Company Address :

    NICID(Mac Add) :

    For privacy, reply/attach file in private message.


  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    3 years ago

    We do not receive any response from you to the previous reply that I have provided in private message mail. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you