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PRH's avatar
PRH
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4 years ago

Can't access self-service license server

I registered for access to the self-service licensing center but I still do not have access to download the Nios license that I purchased. Is this right place to get help with this?

Thanks

Peter

4 Replies

  • PRH's avatar
    PRH
    Icon for New Contributor rankNew Contributor
    4 years ago

    Hellllooooooo???? The license assistant does not work and there is no link to contact anyone for help. This site is like a ghost town. It does not look like Intel is a thriving healthy company .......

  • PRH's avatar
    PRH
    Icon for New Contributor rankNew Contributor
    4 years ago

    If you are in this situation and you are looking for help, I would suggest you try to contact an Altera rep directly.

    It might be faster to migrate your design to another vendor

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    4 years ago

    Hi Sir

    Welcome to INTEL forum. Apologize for the delay as this case just reroute to me this morning. May I know, have you receive/download the Nios license yet? If you still facing issue, please provide details below for checking.

    Name :

    Email Address :

    Company Name :

    Company Address :

    NICID(Mac Add) :

    Purchased PO

    And for privacy, you can reply/attach your file in private message


  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    4 years ago

    We do not receive any response from you to the previous reply that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you