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GlennR's avatar
GlennR
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4 years ago

Cannot log into Intel self service license center to get a license for Questa starter Edition

I have recently installed Quartus-lite-21.1.0.842-windows on a new Windows 10 computer. It automatically installed C:\intelFPGA_lite\21.1\questa_fse. I was very careful to select only to install ...
Zawani_M_Intel's avatar
Zawani_M_Intel
Icon for Frequent Contributor rankFrequent Contributor
4 years ago

Dear GlennR,

Thank you for using Intel Community Forum.

We have reviewed your issue and currently our internal team are looking for the solution. Please bear with us for some time, I will update you once I have the feedback from the team.

Thanks!

Wani

  • GlennR's avatar
    GlennR
    Icon for New Contributor rankNew Contributor
    4 years ago

    Thanks Wani. I also submitted a ticket to Intel and this is what the response was as of this morning. It is Friday, 11/12/2021 today.

    "The reason below user is not able to login is starting 8th Nov we have made CIS application Read Only. For you to Login in SSLC Portal, there has to one entry in CIS system. Since it is made Read Only, New entries of users are not getting added. This CIS system will get Sunset this weekend.. Starting Monday, you will be using the New system [Salesforce CPQ] to generate the License. I Hope that helps."

    I will try to log in again Monday morning to see if the new system fixes everything.

    Just to confirm, however, I do need to get a free license for "Questa Starter Edition" to work correct? Questa Starter Edition comes bundled with Quartus-Lite when you install it. I have purchased some Cyclone V chips that I plan to build a board for and want to start investigating how the tools work and what is offered for free. The Quartus-Lite/Questa modelsim is advertised on Intel's website as supporting Cyclone V among other families for free.

    Thanks for the help.

    • Zawani_M_Intel's avatar
      Zawani_M_Intel
      Icon for Frequent Contributor rankFrequent Contributor
      4 years ago

      Dear GlennR,

      Yes, we have some update to our website. We have launched the new Self Service Licensing Center (SSLC) portal now.
      SSLC access link https://licensing.intel.com

      If you have not yet register in SSLC;
      1. Please go to SSLC link and it will take you to login page.
      2. Click this link to register. Fill in your information --> Verify your email --> confirm your information .
      3. To accept Terms & Conditions.
      You will receive an email stating that you are now have the access to SSLC.

      If you have SSLC access, you can have a try to log in to this page and request for SW-QUESTA starter edition sign-up.

      SW-QUESTA starter edition has 40% of the paid edition. If you need evaluation license, you may contact your distributor-DFAE to generate the license for you.

      If you have further concern or questions, you may let me know.

      Thank you. Stay safe and take care!

      Wani

  • JacekCi's avatar
    JacekCi
    Icon for New Contributor rankNew Contributor
    4 years ago

    Hi.

    It has been two day from the moment when you replied that "internal team is looking for solution". Is there any update on this topic?

    Thanks

    • Zawani_M_Intel's avatar
      Zawani_M_Intel
      Icon for Frequent Contributor rankFrequent Contributor
      4 years ago

      Dear JacekCi,

      I am so sorry for my late update for this issue.

      Our internal team has found the issue and the issue has been addressed.

      Users now can access to SSLC page and log in with email address and password. if you face any difficulty to access the link or have any log in issue, please do let me know.

      Thanks! Stay safe and take care!

      Wani