Forum Discussion

RandyR's avatar
RandyR
Icon for New Contributor rankNew Contributor
4 years ago
Solved

Can I delete a host name in order to regenerate a new license?

I have been graciously provided with a set of Quartus Prime Standard Edition licenses to use with my univerisity course. The licenses allowed 3 rehosts. I entered information for one student's com...
  • AR_A_Intel's avatar
    AR_A_Intel
    4 years ago

    Thanks for update. Our customer service team has help rehost the license to F640BB2539C9 and restore the re-host count back to 3.


AR_A_Intel's avatar
AR_A_Intel
Icon for Super Contributor rankSuper Contributor
4 years ago

Hello

Welcome to INTEL forum. To further checking, could you advice detail:

End username:

Email Address:

Company/University Name:

Address:

Wanted to delete HOSTID/NICID:

You can also reply/attach your file in private message.


RandyR's avatar
RandyR
Icon for New Contributor rankNew Contributor
4 years ago

Thanks for the response. As I am the instructor, I suppose all licenses are actually under my name, but I will supply both my name and the student name. I have also attached the last license sent (this license does not work).

I believe the problem was caused by me, I attempted to rehost a license that had no more rehost attempts. A license was returned with the new HOSTID but with an old NIC address. As there is no way for me to remove the HOSTID, I am unable to reissue a valid license.

This request is somewhat time sensitive, as the semester has started, so anything you can do to resolve this quickly is greatly appreciated.

My name and email: Randy Robinson, loro9801@colorado.edu

Student's name: Abiel Tewolde

University: University of Colorado, Boulder

Address: Boulder, Colorado

Want to delete HOSTID: DESKTOP-508459P

The license I need should be generated with the HOSTID DESKTOP-508459P and NIC ID of F640BB2539C9.

Many thanks, Randy Robinson