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JonasHB's avatar
JonasHB
Icon for New Contributor rankNew Contributor
4 years ago
Solved

Broken Download Link for Quartus 13.1

Hello,

I need that old version for a migration project for a Cylclone iii, but the link is dead:

https://fpgasoftware.intel.com/13.1/?edition=web&platform=windows

I found an old installer on our intranet, but it tries to get a License from Altera, so I guess I need a new build.

The Intel customer support is unable to help me and asks me to find help in this forum.

Best regards

Jonas

  • Nurina's avatar
    Nurina
    4 years ago

    Hi,


    IT has fixed this problem. Can you try again?


    Regards,

    Nurina


7 Replies

  • Nurina's avatar
    Nurina
    Icon for Regular Contributor rankRegular Contributor
    4 years ago

    Hi Jonas,


    Can you clear cache on your browser and try again? Otherwise can you use a different browser and clear cache before trying?


    Regards,

    Nurina


    • JonasHB's avatar
      JonasHB
      Icon for New Contributor rankNew Contributor
      4 years ago

      Hi Nurina,

      thanks for your help!

      Did you try to open that page? The email support tells me it works.

      • For versions older than 13.0 I get a Product Discontinuation Notice.
      • 13.0 and 13.0sp1 works.
      • 13.1 I get that "Our apologies ...Unable to get IP installer." error
      • everything newer works

      How could that be a problem of my browser???

      • I’m not in a VPN.
      • I’ve tried in a private tab
      • I’ve tried a different browser
      • I’ve tried with the browser on my personal smartphone outside the company network

      Everywhere the same behavior.

      So could anyone please try to select 13.1 version from the list and tell me if it works?

      Kind regards

      Jonas

  • Nurina's avatar
    Nurina
    Icon for Regular Contributor rankRegular Contributor
    4 years ago

    Hi Jonas,


    Yes, I did try it. I see the same problem as you. I shall report this problem to engineering and let you know what they come back with.


    Regards,

    Nurina


  • Nurina's avatar
    Nurina
    Icon for Regular Contributor rankRegular Contributor
    4 years ago

    Hi,


    IT has fixed this problem. Can you try again?


    Regards,

    Nurina


    • JonasHB's avatar
      JonasHB
      Icon for New Contributor rankNew Contributor
      4 years ago

      Thank you, now it works!

      I'm just wondering why the Intel Customer Support wasn't able to help me.

  • Nurina's avatar
    Nurina
    Icon for Regular Contributor rankRegular Contributor
    4 years ago

    Hi Jonas,

    I’m glad that your question has been addressed, I now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.

    Regards,
    Nurina

    P/S: If you like my comment, feel free to give Kudos. If my comment solved your problem, feel free to accept my comment as solution!