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stevemr's avatar
stevemr
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4 years ago

Arria V product registration

I have an Arria V dev kit, purchased in 2015. I'm trying to license it on a new PC. The serial # on the dev kit is on the side of the box, but when I try to register this in the Intel reg center, it tells me the format is not correct. The old Altera serial # does not seem to conform to the Intel requirement. I understand that this dev board is discontinued, but is it possible to register this board so that I can then acquire a Quartus software license for it?

7 Replies

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    4 years ago

    Hello

    Welcome to INTEL forum. Could you provide the following for further checking?

    Name:

    Email Address:

    Company/University Name:

    Dev kit OPN :

    Serial Number :

    You can reply/attach your file in private message.


    • stevemr's avatar
      stevemr
      Icon for New Contributor rankNew Contributor
      4 years ago

      Hi,

      My info is;

      steve.reine@analog.com

      Analog Devices

      I'm not sure what you mean by OPN, is that part #?, if so - DK-START-5AGXB3N

      SN 5AGXSK00006181

      thanks!

      Steve

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    4 years ago

    Hi

    Done checking with customer service team, the license is tagged to steve.reine@analog.com and expired on 8/2016. Upon checking, your license is for Development Kits edition. Regrettably, Development Kits edition license has a expire date that unable to be renew. This means you will lose access to the license/compilation.

    Kindly contact your nearest Intel salesperson or distributor to purchase a valid Quartus license.

    To order by phone:

    >>In the United States and Canada, call Telesales at 1-888-800-0631.

    >>Outside the United States or Canada, contact your local sales representative or distributor.

    Please find the contact for our sales and distributor from link below:

    https://www.intel.com/content/www/us/en/partner/where-to-buy/overview.html


    • stevemr's avatar
      stevemr
      Icon for New Contributor rankNew Contributor
      4 years ago

      Is it possible to update this license to something other than a dev kit license and still be able to use the Arria V DK-Start-5AGXB3N dev board?

      thanks,

      Steve

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    4 years ago

    Hi Steve

    No. Regrettably, the license is not able for an update. We apologize for the inconvenience happened.


  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    4 years ago

    We have not heard from you and I hope that my last note clears up this matter. If you don’t have any further question, I will now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.