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Jentos's avatar
Jentos
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5 years ago

Arria 10: No devices attached for package

Hello.

I have a troubles with install Arria 10 board on my system.

I use this instruction:

https://www.intel.com/content/www/us/en/programmable/documentation/tgy1490191698959.html

Program fpga was successfully by command: 

quartus_pgm -c 1 -m JTAG -o "p;top.sof"

But there is no board in device manager.

All switches placed by instruction below.

My board have a serial/part number:

6XX-44366R-0G, 10APCIe0001610.

I also made attemption to install Jungo WinDriver, but all in vain.

May be instruction not correct for my board?

My operating system is Win10. Mother board: p10s-c/4L.

Please help me.

5 Replies

  • BoonBengT_Altera's avatar
    BoonBengT_Altera
    Icon for Moderator rankModerator
    4 years ago

    Hi @Jentos,

    Thank you for posting in Intel community forum, hope this message find you well and apologies for the delayed in response.
    May I know what OS are you using for your host system? Can you also please check if there any error message upon checking for the jtagconfig command? Are you able to see the cable driver are successfully installed (i.e. Device manager)

    Warm regards.
    BB

    • Jentos's avatar
      Jentos
      Icon for New Contributor rankNew Contributor
      4 years ago

      Many thank you for reply!

      I am using Windows 10 Pro (for work stations) (version 1903). But also I have try to use Windows 7.

      JTAG drivers installed correctly. Also, I successfully run "PCIe" test in "Arria 10 FPGA Board Test System". But there is no any new PCI device in my device manager.

      • BoonBengT_Altera's avatar
        BoonBengT_Altera
        Icon for Moderator rankModerator
        4 years ago

        Hi @Jentos,

        With the JTAG cables showing up in the device manager, I would assume that the cables drivers are successfully installed. Did you managed to installed the runtime driver successfully after running aocl install? Can you please run a aocl diagnose and see what are the output generated?
        The board you are having is a development kit board and it should be compatible with this instructions.

        Warm Regards
        BB