Forum Discussion
Nurina
Regular Contributor
4 years agoHi,
IT requests the following details:
1) Customer Network
2) Login ID
3) Please provide har file ( https://support.zendesk.com/hc/en-us/articles/204410413-Generating-a-HAR-file-for-troubleshooting ) for further analysis
The software was released last year and no update is released as of now.
For confidentiality purposes, I will send you an e-mail so you can provide me the items.
Regards,
Nurina
- BXia4 years ago
Occasional Contributor
Hi Nurina,
I sent you the information via email, please check it.
Thanks.