*** Fatal Error: Access Violation at 0X000000005DD8C080

I have a board with Altera CycloneIII EP3C40F780C7N FPGA installed and Numonyx StrataFlash 4400P0VB0E attached.

All the time when I try to save downloaded flash image (examine) over Quartus Programmer it shows the issue - *** Fatal Error: Access Violation at 0X000000005DD8C080

Could you please advise what could be the cause of the problem?

Quartus II 64-bit version 13.0.1 Build 232 06/12/2013 SJ Web Edition used.

below is the trace:

*** Fatal Error: Access Violation at 0X000000005DD8C080

Module: quartus.exe

Stack Trace:

0x3c07f: memcpy + 0x11f

0x13963: PGMIO_PCF_FILE_INFO::get_prog_mode_mask + 0x153

0x4359c: PGM_CHAIN_ELEMENT::create_flash_map_from_bitfield + 0x6bc

0x5fc0f: pgmwq_select_hardware_and_close + 0x796f

0x6adc9: pgmwq_select_hardware_and_close + 0x12b29

0x6e066: pgmwq_export_device_dlg + 0x1a76

0x784a4: pgmwq_export_device_dlg + 0xbeb4

0x11eb5a: QMetaObject::activate + 0x53a

0xdd2f: QAction::activate + 0xdf

0x3b3447: QMenu::findIdForAction + 0x327

0x3b9c21: QMenu::internalDelayedPopup + 0x8c1

0x6a164: QWidget::event + 0xd4

0x3b9fb2: QMenu::event + 0x2a2

0x228f5: QApplicationPrivate::notify_helper + 0xf5

0x241ab: QApplication::notify + 0x70b

0x10a7c1: QCoreApplication::notifyInternal + 0x71

0x2371c: QApplicationPrivate::sendMouseEvent + 0x1ec

0x812ba: QApplication::winFocus + 0x9da

0x83f4c: QApplication::restoreOverrideCursor + 0x93c

0xbc4f: CallWindowProcW + 0x4cf

0xb5ce: DispatchMessageW + 0x1ae

0x132f69: QEventDispatcherWin32::processEvents + 0x3b9

0x83564: QApplicationPrivate::translateTouchEvent + 0x884

0x109cf0: QEventLoop::exec + 0x230

0x3b8006: QMenu::exec + 0x76

0x6a5f0: QWidget::event + 0x560

0x380d06: QFrame::event + 0x36

0x46ae14: QAbstractItemView::viewportEvent + 0x4b4

0x10a932: QCoreApplicationPrivate::sendThroughObjectEventFilters + 0x82

0x228e1: QApplicationPrivate::notify_helper + 0xe1

0x24556: QApplication::notify + 0xab6

0x10a7c1: QCoreApplication::notifyInternal + 0x71

0x816a4: QApplication::winFocus + 0xdc4

0x83f4c: QApplication::restoreOverrideCursor + 0x93c

0xbc4f: CallWindowProcW + 0x4cf

0xb5ce: DispatchMessageW + 0x1ae

0x132f69: QEventDispatcherWin32::processEvents + 0x3b9

0x83564: QApplicationPrivate::translateTouchEvent + 0x884

0x109cf0: QEventLoop::exec + 0x230

0x10e5ff: QCoreApplication::exec + 0xdf

0x4c78: msg_exe_fini + 0x58

0x53bc: msg_exe_fini + 0x79c

0x1584: MEM_SEGMENT_INTERNAL::~MEM_SEGMENT_INTERNAL + 0x194

0x5f9f: msg_exe_main + 0x8f

0x12773: BaseThreadInitThunk + 0x13

0x70d50: RtlUserThreadStart + 0x20

End-trace

Quartus II 64-Bit Version 13.0.1 Build 232 06/12/2013 SJ Web Edition

Service Pack Installed: 1