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Altera_Forum's avatar
Altera_Forum
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9 years ago

*** Fatal Error: Access Violation at 0X000000005DD8C080

I have a board with Altera CycloneIII EP3C40F780C7N FPGA installed and Numonyx StrataFlash 4400P0VB0E attached.

All the time when I try to save downloaded flash image (examine) over Quartus Programmer it shows the issue - *** Fatal Error: Access Violation at 0X000000005DD8C080

Could you please advise what could be the cause of the problem?

Quartus II 64-bit version 13.0.1 Build 232 06/12/2013 SJ Web Edition used.

below is the trace:

*** Fatal Error: Access Violation at 0X000000005DD8C080

Module: quartus.exe

Stack Trace:

0x3c07f: memcpy + 0x11f

0x13963: PGMIO_PCF_FILE_INFO::get_prog_mode_mask + 0x153

0x4359c: PGM_CHAIN_ELEMENT::create_flash_map_from_bitfield + 0x6bc

0x5fc0f: pgmwq_select_hardware_and_close + 0x796f

0x6adc9: pgmwq_select_hardware_and_close + 0x12b29

0x6e066: pgmwq_export_device_dlg + 0x1a76

0x784a4: pgmwq_export_device_dlg + 0xbeb4

0x11eb5a: QMetaObject::activate + 0x53a

0xdd2f: QAction::activate + 0xdf

0x3b3447: QMenu::findIdForAction + 0x327

0x3b9c21: QMenu::internalDelayedPopup + 0x8c1

0x6a164: QWidget::event + 0xd4

0x3b9fb2: QMenu::event + 0x2a2

0x228f5: QApplicationPrivate::notify_helper + 0xf5

0x241ab: QApplication::notify + 0x70b

0x10a7c1: QCoreApplication::notifyInternal + 0x71

0x2371c: QApplicationPrivate::sendMouseEvent + 0x1ec

0x812ba: QApplication::winFocus + 0x9da

0x83f4c: QApplication::restoreOverrideCursor + 0x93c

0xbc4f: CallWindowProcW + 0x4cf

0xb5ce: DispatchMessageW + 0x1ae

0x132f69: QEventDispatcherWin32::processEvents + 0x3b9

0x83564: QApplicationPrivate::translateTouchEvent + 0x884

0x109cf0: QEventLoop::exec + 0x230

0x3b8006: QMenu::exec + 0x76

0x6a5f0: QWidget::event + 0x560

0x380d06: QFrame::event + 0x36

0x46ae14: QAbstractItemView::viewportEvent + 0x4b4

0x10a932: QCoreApplicationPrivate::sendThroughObjectEventFilters + 0x82

0x228e1: QApplicationPrivate::notify_helper + 0xe1

0x24556: QApplication::notify + 0xab6

0x10a7c1: QCoreApplication::notifyInternal + 0x71

0x816a4: QApplication::winFocus + 0xdc4

0x83f4c: QApplication::restoreOverrideCursor + 0x93c

0xbc4f: CallWindowProcW + 0x4cf

0xb5ce: DispatchMessageW + 0x1ae

0x132f69: QEventDispatcherWin32::processEvents + 0x3b9

0x83564: QApplicationPrivate::translateTouchEvent + 0x884

0x109cf0: QEventLoop::exec + 0x230

0x10e5ff: QCoreApplication::exec + 0xdf

0x4c78: msg_exe_fini + 0x58

0x53bc: msg_exe_fini + 0x79c

0x1584: MEM_SEGMENT_INTERNAL::~MEM_SEGMENT_INTERNAL + 0x194

0x5f9f: msg_exe_main + 0x8f

0x12773: BaseThreadInitThunk + 0x13

0x70d50: RtlUserThreadStart + 0x20

End-trace

Quartus II 64-Bit Version 13.0.1 Build 232 06/12/2013 SJ Web Edition

Service Pack Installed: 1

12 Replies

  • Altera_Forum's avatar
    Altera_Forum
    Icon for Honored Contributor rankHonored Contributor
    9 years ago

    Hi,

    Could you try using a newer version of the tool. Have you been able to program the flash before without errors? I doubt if the StrataFlash is fully compatible with the Cyclone III device and programmer. Please find out if this flash has been tested with the Quartus tool and FPGA in question from Intel support.
  • Altera_Forum's avatar
    Altera_Forum
    Icon for Honored Contributor rankHonored Contributor
    9 years ago

    Hi Musinov,

    1.Check the the AC characterization/ timing for read cycle.

    2.Check with different version of tool.

    or

    1.Replace the flash with compatible device.

    Best Regards,

    Anand Raj Shankar

    (This message was posted on behalf of Intel Corporation)
  • Altera_Forum's avatar
    Altera_Forum
    Icon for Honored Contributor rankHonored Contributor
    9 years ago

    Flash type is fully compatible and works fine on many other the same boards.

    13th is the latest Quartus version which supports Cyclone III FPGAs...

    What exactly does mean "Access Violation" in Quartus?

    May be somebody have the error code table to recognize this one - 0X000000005DD8C080?
  • Altera_Forum's avatar
    Altera_Forum
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    9 years ago

    Access violation may mean that the program/software in question tried to access memory that was in use by another application or was non-existent. Could you restart the system, then run only the Quartus software and try again. Maybe some other software is preventing Quartus from accessing memory, etc. Make sure that only one instance of the Quartus software is running.

  • Altera_Forum's avatar
    Altera_Forum
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    9 years ago

    I've already tried this (also on different PCs - WinXP and Win10).

    The issue persists (actually code becomes different in WinXP but the same Error - Access Violation).

    Could it be a software security protection in the flash from reading?

    Why I assume this - when I erase the flash over Jtag Programmer then saving .pof file becomes successful.
  • Altera_Forum's avatar
    Altera_Forum
    Icon for Honored Contributor rankHonored Contributor
    9 years ago

    Oh! okay, I understood it wrong. You are trying to read-back the program information from the FLASH via the JTAG. If so, did you check if the Protection setting has been turned off in the board. Altera boards generally have a security setting DIP switch , I think SW1 or SW4. By default, the security setting is enabled. I think if you disable this security setting you maybe able to readback from FLASH.

    On the other hand, sometimes, Altera may not allow you to readback from FLASH as well. You need to check with the board schematic and information if this SW DIP switch setting is present and enabled.
  • Altera_Forum's avatar
    Altera_Forum
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    9 years ago

    Actually it's not Altera board but it uses the Altera FPGA Cyclone III EP3C40F780C7N, so there is no DIPs for that on it (nevertheless it has DIP or not it would be unsuccessfully even after erasing the flash...).

    I uses default QuartusII pfl_ep3c40.sof file to recognize the flash ROM and it work, I'm examining the flash until 100% successfully but cannot save the pof file after than...
  • Altera_Forum's avatar
    Altera_Forum
    Icon for Honored Contributor rankHonored Contributor
    9 years ago

    Hi Musinov,

    If you are able to examining the flash until 100% successfully and not able to save it.

    1.Try by running the programmer as administrator.

    2.Or by reinstalling it.

    Best Regards,

    Anand Raj Shankar

    (This message was posted on behalf of Intel Corporation)