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JaneYCao's avatar
JaneYCao
Icon for New Contributor rankNew Contributor
3 years ago

The product has scratches but the outer package is not damaged

Hi Team, My customer reserved product has scratches but the outer package is not damaged . We want to know does it affect the use? pls help to answer ASAP.
Zawani_M_Intel's avatar
Zawani_M_Intel
Icon for Frequent Contributor rankFrequent Contributor
3 years ago

Dear JaneYCao,


Based on the images provided, these looks cosmetic and should not impacted functionality.

We can confirmed that when it is not a deep scratches and it is not in active area.


Thanks!

Wani