Forum Discussion
- IRohl16 years ago
New Contributor
> We try replicate this issue but no error found, v11.16.2.1 alterad 32-bit can open without error.
I am not sure what the above sentence means.
We have no trouble STARTING the v11.16.2.1 alterad 32-bit executable.
> Otherwise, if you still facing issue, could you possibly provide
> me screenshot of error message and
> step taken to further investigate this issue.
Have you actually read my initial post ?
Do you understand that the "d" at the end of "alterad" means "daemon" ?
Do you understand that there are no screenshots of daemons running in the background (like a floating license server deamon) especially not if this software is run on a Linux server (which does not even have a graphical user interface) ?
But there ARE log files.
What I already wrote before:
> So we downloaded the latest 32-bit version (v11.16.2.1 build 244538) and put this onto our Linux license server.
> But now alterad complains (in the log file) with:
> 18:44:53 (alterad) Invalid license key (inconsistent authentication code)
> 18:44:53 (alterad) ==>INCREMENT ip_base alterad 2020.04 permanent 10 B1A41543E115 \
So the 32-bit alterad is able to read our license file.
The 32-bit alterad starts and the output in the log file makes sense (the INCREMENT line does exist in our license file).
But it seems the 32-bit alterad does not like the CONTENT of our license file.
Unfortunately it is not at all clear what the line
"18:44:53 (alterad) Invalid license key (inconsistent authentication code)"
means.
I have come to expect this from FlexLM software: Cryptic error messages which tell you exactly NOTHING.
Note that the exact same (unmodified) license file works for the 64-bit alterad.
I guess to replicate the issue you would at least need our license file, but I am not willing to share that on a forum.
with best regards
Ingo Rohloff