Trying renew the Licence but the Licence is removed

Thank you for the message. I am a member of the Intel FPGA Academic Program. Here is information you asked for.

Name : Mats Björkqvist

Email Address mats.bjorkqvist@student.uwasa.fi

Company Name : University of Vaasa

Company Address : Vaasa, FINLAND

NICID/Mac Address: Look in the files I have already sent to you.

For now, I am partly working on remote at home. At home I use a WIN-10 PC. At the University a have been using the WIN-7 PC from where the license was Rehosted to the WIN-10 PC.

The aim is to primary renew the WIN-10 PC license. I would also like to renew the WIN-7 license, but we can address that later. The WIN-10 PC license has expired so the WIN-10 PC issue is not solved.

I have tried to Renew and also Regenerate the WIN-10 PC license but, for example, the VIP license, is not found in the received Renew either Regenerate .dat files. What to do?

It's is better we use one expert here, for example the one who helped me well last time (Jorwin S. at Intel Customer Support Associate). It is not good leave the issue to a community, because you will get >60 replays and it is hard to satisfy everyone's suggestion on the community.

Other issues:

Where can I leave my answer to your messages? Where is the address link to send back my answers I have seen the no_replay address, but you don't succeed bt that. Send back a clear link to how I can send my answer to.

Thank you!