Forum Discussion

New Contributor

4 years ago

RMA service requested for: 2 x BD-NVV-N3000-N FPGA Programmable Acceleration cards

Hello Support: We have two cards that our client sent to us. They no longer show up in their environment. How do we go about getting these cards replaced? we have attached our proof of purchase al...

GODSPEED88

New Contributor

4 years ago

When will there be an RMA# for an Advanced Replacement? Is there an avenue to get these cards replaced?

Wincent_Altera

Regular Contributor

4 years ago

Hi Godspeed,

For card replacement,

If you are end customer, please contact your distributor
For Intel distributor, you might need to issue an Intel Premier Support (IPS case)
https://www.intel.com/content/www/us/en/design/support/ips/training/welcome.html

Regards,
WeiChuan_Intel

Forum Discussion

RMA service requested for: 2 x BD-NVV-N3000-N FPGA Programmable Acceleration cards

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