RMA CN Request PN16-100818-01 IC FPGA 544 I/O 1152FBGA 5AGXFB3H4F35I5G

Hi Nazrul,

Thanks for asking. Regret to inform you that I have failed to submit any RMA till to-date. I was direct to fill an ESR form and Global RMA form but was still pending at the moment. For Intel RMA, do you have any SOP or User Manual/ Guideline that can be provided so that we know exactly how the correct application flows are and what information/details are needed for the submission. This is so unprofessional and not effective. It's has been a month and now CM is urging for a firm revert while Intel team is unable to resolve any RMA proceeding. Please understand and would be appreciate if you could help to make this to move. Thank you so much!