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Serge93's avatar
Serge93
Icon for Occasional Contributor rankOccasional Contributor
2 months ago

JTAG Chain Broken on Agilex 7-I Dev Kit

Hello Support, Today suddently, I could not configure anymore my Agilex 7-I Dev Kit. I got the following message :  
Configuration
FakhrulA_altera's avatar
FakhrulA_altera
Icon for Regular Contributor rankRegular Contributor
28 days ago

Hi Serge,

Could you check if your QSF assignment is set as shown below?


set_global_assignment -name VID_OPERATION_MODE "PMBUS MASTER"
set_global_assignment -name USE_PWRMGT_SCL SDM_IO0
set_global_assignment -name USE_PWRMGT_SDA SDM_IO12
set_global_assignment -name USE_CONF_DONE SDM_IO16
set_global_assignment -name PWRMGT_BUS_SPEED_MODE "100 KHZ"
set_global_assignment -name PWRMGT_SLAVE_DEVICE_TYPE OTHER
set_global_assignment -name PWRMGT_SLAVE_DEVICE0_ADDRESS 47
set_global_assignment -name PWRMGT_SLAVE_DEVICE1_ADDRESS 00
set_global_assignment -name PWRMGT_SLAVE_DEVICE2_ADDRESS 00
set_global_assignment -name PWRMGT_SLAVE_DEVICE3_ADDRESS 00
set_global_assignment -name PWRMGT_SLAVE_DEVICE4_ADDRESS 00
set_global_assignment -name PWRMGT_SLAVE_DEVICE5_ADDRESS 00
set_global_assignment -name PWRMGT_SLAVE_DEVICE6_ADDRESS 00
set_global_assignment -name PWRMGT_SLAVE_DEVICE7_ADDRESS 00
set_global_assignment -name PWRMGT_TRANSLATED_VOLTAGE_VALUE_UNIT VOLTS
set_global_assignment -name PWRMGT_PAGE_COMMAND_ENABLE OFF

Regards,
Fakhrul

Serge93's avatar
Serge93
Icon for Occasional Contributor rankOccasional Contributor
27 days ago

Hello Fakhrul,

The check is ok.

Thanks for help.
Serge

  • FakhrulA_altera's avatar
    FakhrulA_altera
    Icon for Regular Contributor rankRegular Contributor
    19 days ago

    Thanks Serge,


    I will submit a ticket on your behalf to proceed with the RMA and will update you any updates.
     

    Regards,
    Fakhrul
     

  • Serge93's avatar
    Serge93
    Icon for Occasional Contributor rankOccasional Contributor
    15 days ago

    Thank you very much Fakhul.

    Serge

  • FakhrulA_altera's avatar
    FakhrulA_altera
    Icon for Regular Contributor rankRegular Contributor
    14 days ago

    Hi Serge,

     

    Thanks for your time and for completing the checks.

    Your unit shipped on 18 Nov 2024. The standard warranty is 1 year (ended on 18 Nov 2025), so it is now out of warranty. Because of this, we cannot proceed with an RMA replacement through support.

     

    You may try to contact your distributor or supplier to ask about repair or replacement outside warranty.

     

    For now, I will close this case on our side. Thank you for your cooperation.

     

    Regards,
    Fakhrul