Forum Discussion

Altera_Forum's avatar
Altera_Forum
Icon for Honored Contributor rankHonored Contributor
10 years ago

Problem when programming Cyclone V (DE1-SoC)

Hi, I`ve recently received a DE1-SoC with a Cyclone V 5CSEMA5F31C6N. I've tried program it by three different Quartus versions (13.0sp1, 13.1 -web edition- and 15.1-prime lite edition- ) and i'...
FakhrulA_altera's avatar
FakhrulA_altera
Icon for Regular Contributor rankRegular Contributor
1 year ago

Hi,


We sincerely apologize for the inconvenience caused by the delay in addressing your Forum queries. Due to an unexpected back-end issue in our system, your Forum cases, along with others, did not get through as intended. As a result, we have a backlog of cases that we are currently working through one by one.


Please be assured that we are doing everything we can to resolve this issue as quickly as possible. However, this process will take some time, and we kindly ask for your patience and understanding during this period. The cases will be attended by AE shortly.


We appreciate your patience and understanding, and we are committed to providing you with the best support possible.


Thank you for your understanding.