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lucasvdh's avatar
lucasvdh
Icon for New Contributor rankNew Contributor
2 years ago
Solved

license for questa not available doesn't work outside home

When going outside my home i got this message for my license. This license worked fine at my home however as soon as I got outside it gave me the following error code: "Unable to checkout a viewer li...
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  • FvM's avatar
    FvM
    2 years ago
    Hi,
    that's not your license.
    Your license is bound to network adapter MAC, most likely the chosen network adapter is not connected when you are out of home, e.g. if it's inside a docking station. Solution get a license bound to an internal network adapter, e.g. WiFi.
AR_A_Intel's avatar
AR_A_Intel
Icon for Super Contributor rankSuper Contributor
2 years ago

As we do not receive any response from you on the previous question/reply/answer that we have provided. Please login to https://supporttickets.intel.com/s/?language=en_US , view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.