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AlexNTK's avatar
AlexNTK
Icon for New Contributor rankNew Contributor
6 years ago
Solved

i219LM and i211AT LAN adapter

Hi everybody, Is it possible to keep alive the ethernet connection always even if cable is "disconnected" from the adapter (i219LM and i211AT LAN adapter) ? This is required because in case of powe...
  • AlfredoS_Intel's avatar
    AlfredoS_Intel
    5 years ago

    Hi Alexntk,

    We are just following up.

    It looks like you need more time to assess the answers that we have provided.

    We will follow up again after 3 business days. Should we not hear from you, our system may automatically close the thread.



    Best Regards,

    Alfred S

    Intel Customer Support


AlfredoS_Intel's avatar
AlfredoS_Intel
Icon for Occasional Contributor rankOccasional Contributor
5 years ago

Hi Alexntk,

Thank you for your response.

We hope that you had a great holiday.

What our engineers meant when they said to turn off the power options of the NIC, is to turn off the power saving options of both the network cards. There is one in the properties of the driver in device manager under the power management tab. Uncheck the option “Allow the compute to turn off this device to save power”.

On the Advanced Properties of the device, please disable any settings there that is about power management.

Please let us know if you need more specific instruction for this so we can arrange one for you.

Best Regards,

Alfred S

Intel® Customer Support