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AlexNTK's avatar
AlexNTK
Icon for New Contributor rankNew Contributor
6 years ago
Solved

i219LM and i211AT LAN adapter

Hi everybody, Is it possible to keep alive the ethernet connection always even if cable is "disconnected" from the adapter (i219LM and i211AT LAN adapter) ? This is required because in case of powe...
  • AlfredoS_Intel's avatar
    AlfredoS_Intel
    5 years ago

    Hi Alexntk,

    We are just following up.

    It looks like you need more time to assess the answers that we have provided.

    We will follow up again after 3 business days. Should we not hear from you, our system may automatically close the thread.



    Best Regards,

    Alfred S

    Intel Customer Support


AlfredoS_Intel's avatar
AlfredoS_Intel
Icon for Occasional Contributor rankOccasional Contributor
6 years ago

Hi AlexNTK,

Thank you for your follow up.

We understand that your request is urgent.

We are still checking on your issue and while we are checking, we need to clarify some things.

1. The features that we currently found out are “wake on lan” features, however it is to wake the system if the cable is connected. Just to confirm, the cable is not physically disconnected right, it is just that the switch where the card is connected to is also off, are we correct?

2. May we know what part of the connection do you want to still be alive? Since when the system restarts, and the other networking equipment also goes out, the network card does not have any network to connect to?

3. To ask would it be better if you would wait for the switch and other networking products to restart and set them to restart if there is a power outage, and then wake the system up so there will be a network connection to the computer?

Looking forward to your answers, should we not hear from you, we will follow up after three business days.



Best Regards,

Alfred S

Intel® Customer Support



  • AlexNTK's avatar
    AlexNTK
    Icon for New Contributor rankNew Contributor
    6 years ago

    Hi Alfred,

    thanks a lot for your aid, here my answers as follows:

    1. Yes, the cable will be always connected to ETH adapter, this is only a borderline condition that may never occur in a lifetime. As I told you before, ‘cause systems are far away from our office, we must necessarily take this event into consideration.

    2. System should behave like a std-by mode that always keep ETH IP address (fixed, not DHCP), alive, available and ready before all other devices.

    3. Switches and other networking equipment have to find ETH adapter always ready at first. This to avoid a lack of communication between them.

    PLEASE NOTE: I’LL BE OUT OF OFFICE FROM 8/6/2020 ‘TILL 8/30/2020 – FOR THIS REASON I WILL NOT ABLE TO REPLY YOU AFTER 8/6 - DO NOT CLOSE THIS CASE UNTIL SEPTEMBER IF POSSIBLE.

    THANKS

    ALEX