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AndyLievertz's avatar
AndyLievertz
Icon for New Contributor rankNew Contributor
2 years ago
Solved

I cannot open a ticket with Intel Support due to a single sign-on error.

I am having trouble generating a license from an activation code in the Intel FPGA Licensing Self-Service center.

I am attempting to open a ticket with Intel for support but when I visit supporttickets.intel.com I see the attached error message.

Is there another way I can reach Intel support?

Thank you,

Andy

4 Replies

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    2 years ago

    Hello

    Welcome to INTEL forum. To further check could you provide the details

    Name :

    Email Address :

    Company Name :

    Company Address :

    NICID(Mac Add) :

    Activation Code (LAC):

    Product:

    For privacy, reply/attach file in private message.


  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    2 years ago

    We PM you a private message. Hope you received it.


  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    2 years ago

    Thanks for your update information. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you