Forum Discussion

User1584607963412451's avatar
User1584607963412451
Icon for Occasional Contributor rankOccasional Contributor
5 years ago

Damaged/Defective part to send for FA

Hi Team We have received RMA for part#A1822-5790 with MPN: 10M08DAU324I7G. Currently we would like to seek for your help to send this damaged/defective FPGA to Intel for failure analysis. We alread...
Deshi_Intel's avatar
Deshi_Intel
Icon for Regular Contributor rankRegular Contributor
5 years ago

Hi CheeHeng Ng,

Thanks for performing X-ray test.

  1. Can you elaborate more on what's the failure symptom ? Kindly fill up attached "failure description form" template to help me understand your issue better.
  2. Also may I know what else of debugging that Jabil has performed to isolate this is potential defective FPGA issue ?
    • Like have you perform unit swap test ? replace another good unit on failure board then test passed ? solder bad unit to another board and test fail as failure symptom follow defective unit.

Thanks.

Regards,

dlim

User1584607963412451's avatar
User1584607963412451
Icon for Occasional Contributor rankOccasional Contributor
5 years ago

Hi dlim

Sorry for our late reply. Please find attached the failure description form for your checking. Thank you

Regards

CheeHeng Ng