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Altera_Forum's avatar
Altera_Forum
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17 years ago

Altera support site down?

I've been trying all afternoon (UK time) to login to the Altera support site to download the latest version of the QuartusII software, but all I get is a gateway timeout error.

Has anyone else tried to login recently and had the same?

I get the same error if I click on the create account button.

4 Replies

  • Altera_Forum's avatar
    Altera_Forum
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    We (my company, not the royal We) had a similar problem a couple of days ago.

    It's 12:30PM Eastern, 5 hours behind you, and I'm getting into both MySupport and the ftp site just fine this afternoon.

    Leslie
  • Altera_Forum's avatar
    Altera_Forum
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    I just timed out as well in the log on to the download of 9.0 beta site.

    Keep trying?
  • Altera_Forum's avatar
    Altera_Forum
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    --- Quote Start ---

    I just timed out as well in the log on to the download of 9.0 beta site.

    Keep trying?

    --- Quote End ---

    Oh, crud, it's down again. I get an error when trying to get into MySupport.

    Earlier in the week I gave up and downloaded from home late at night. Perhaps persistance will pay off for you?
  • Altera_Forum's avatar
    Altera_Forum
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    Seems to be working this morning 9:15AM GMT, downloading quick before it breaks again!