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APavl24's avatar
APavl24
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5 years ago
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Приложение Intel® Driver & Support Assistant

Обновление перестало определять продукты. Через сайт и установочную программу. При сканирование системы, появляется сообщение: К сожалению, во время сканирования произошла ошибка.
  • Wanner_G_Intel's avatar
    5 years ago

    Hello APavl24,

    Thank you for your response.

    Please try the following troubleshooting steps and let us know if the issue persists:

    1. Go to the Intel® DSA user interface and click on “Refresh Results” on the left-hand side of the Intel® DSA scan page. This will restart the service.
    2. Reboot your system.
    3. Try scanning your device one more time.

    If the issue persists, try these steps:

    1. Try uninstalling and reinstalling the Intel® DSA via Add/Remove programs.
    2. After that, install the latest Intel® DSA version 20.5.20.3
    3. Rescan your device.

    Wanner G.

    Intel Customer Support Technician