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Daehyeok_Kim's avatar
Daehyeok_Kim
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5 years ago
Solved

System crashes when installing BD-NVV-N3000-3 on Dell R720

Hello, We're trying to install the BD-NVV-N3000-3 card on our Dell R720 machine. We installed the card to one of x16 PCIe slots and connected it with a 6-pin power connector. The system can bo...
  • JonWay_altera's avatar
    5 years ago

    When issue happens, if the LED on the backpanel are blinking 1 sec. It is most likely you do not have enough airflow to cool the card. Try setting the server fan to maximum.

    Usually, the card will be running at first, but later as the temperature increases, the board will shutdown to prevent overheating. You can run "watch -d n 1 fpgainfo bmc".

    Monitor FPGA Die Temperature. If keeps increasing and surpass 100C, it will shutdown.

    If you do not want the shutdown to cause a kernel panic, you can activate the daemon to perform Graceful Shutdown. Steps as in: https://www.intel.com/content/www/us/en/programmable/documentation/xgz1560360700260.html#zqb1564607955079

    Nevertheless, you still need to power cycle the server to bring the card back from shutdown state.