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KNgao's avatar
KNgao
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4 years ago

Request the FA on EPM1270T144C5N

Hi , we have got new failure analysis request. this is customer field return and the problem is EPM1270T144C5N failed NET +3.3V short to GND. So, we would like to send this suspect part to INTEL f...
Zawani_M_Intel's avatar
Zawani_M_Intel
Icon for Frequent Contributor rankFrequent Contributor
4 years ago

Hi Kulwiwat,

Yes, EPM1270T144C5N failed NET +3.3V short to GND is highly suspected because of EOS.

For your information, EOS is fall under mishandling issue and it is not cover under warranty. Hence we could not accept for failure analysis.

In order to avoid electrical damage, the device should always be handled in a static-free environment and all the input signals should remain within specified limits, as recommended in the PSG Data Book and associated application notes, at all times.

Regards,

Wani

  • KNgao's avatar
    KNgao
    Icon for New Contributor rankNew Contributor
    4 years ago

    Hi Wani,

    Thanks for your comment and advise. Since this is field return . we really need to get the confirmation and failure analysis on component level. Could you please take this as special support? This is very critical part for us.. Thank you

    Regards,

    Kulwiwat

    • Zawani_M_Intel's avatar
      Zawani_M_Intel
      Icon for Frequent Contributor rankFrequent Contributor
      4 years ago

      Hi Kulwiwat,

      I have sent you a private email to get some confidential information.

      Thanks!

      Wani