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Gokulraj's avatar
Gokulraj
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1 year ago

How to access the 8GB DDR in Agilex 7

Hi Intel, Currently i'm working in a project which require full access of 8GB DDR ram,but now i able to access only 2GB of RAM. while trying to access the remaining 6GB of ram it throws error ...
DeancR_Intel's avatar
DeancR_Intel
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1 year ago

Hi Gokulraj,


Thank you for posting in the Community!


Can you describe the issue more to us?

Have you performed other troubleshooting steps?


To better understand your system's configuration, I kindly request that you download the Intel® System Support Utility for Windows* software.

You can find the download link here:

  1. Download and launch SSU.exe.
  2. Check the box for "Everything."
  • When the scanning is complete, click "Next."
  • Click "Save."
  • Please send the saved file to us.

Best regards,

Dean R.

Intel Customer Support Technician


    • DeancR_Intel's avatar
      DeancR_Intel
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      1 year ago

      Hi Gokulraj,

      To ensure you receive the most specialized assistance, we have a dedicated forum that addresses these specific concerns. Therefore, I will be moving this discussion to our FPGA - Intel Community Forum. This will allow our knowledgeable community and experts to provide you with timely and accurate solutions.

      Best regards,

      Dean R.

      Intel Customer Support Technician