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AKHRY's avatar
AKHRY
Icon for New Contributor rankNew Contributor
6 years ago

How I can get arria v device support files?

When I click to download, page ask me to log in adn then happen thise - on clipped image. What happens? Why I can't device support download???

4 Replies

  • Vicky1's avatar
    Vicky1
    Icon for Regular Contributor rankRegular Contributor

    Hi All,

    Apologies for the inconvenience, there is an issue with 'Download Center for FPGAs' portal, we are working on it & we`ll get back to you soon.

    May I know, which Quartus Edition(Std/Pro/Lite)& Version are you using?

    Thanks,

    Vicky

  • Hi,

    This case was escalated to next level. We currently reported internally for further checking. Once we make progress, we will update you.

    Thanks,

    Joseph

    Intel Customer Support

  • Hi,

    We got this issue fixed. Clear your browser cache and cookies and then reopen the browser for login attempts.

    You should be able to download the package after.

    Thanks,

    Joseph