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lifang's avatar
lifang
Icon for New Contributor rankNew Contributor
3 years ago

FPGA starts normally, but the HPS cannot start.

The main chip we use is 5CSEMA6U23A7N. Usually the FPGA and HPS can all start normally.

But in some specific conditions, for example, the board is not booted more than 10 hours, when we first boot the board, the HPS will not start, however, the FPGA part can start normally.

And it seems more seriously when we use a specific power source. But the power source has enough power for the board booting process.

3 Replies

  • tehjingy_Altera's avatar
    tehjingy_Altera
    Icon for Regular Contributor rankRegular Contributor
    3 years ago

    Hi Lifang


    Are you using a custom board or a devkit?

    What do you mean by specific power source?


    Regards

    Jingyang, Teh


  • tehjingy_Altera's avatar
    tehjingy_Altera
    Icon for Regular Contributor rankRegular Contributor
    3 years ago

    Hi


    Since there are no feedback for this thread, I shall set this thread to close pending. Please login to ‘https://supporttickets.intel.com’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.


    If you happened to close this thread you might receive a survey. If you think you would rank your support experience less than 10 out of 10, please allow me to correct it before closing or if the problem can’t be corrected, please let me know the cause so that I may improve your future service experience.


    Regards

    Jingyang, Teh