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seowueng's avatar
seowueng
Icon for New Contributor rankNew Contributor
3 years ago

EP4CE30F23I7N product shape

hi

The shape of the two attached photo products is different.

The back of the product is one large and one small, Please check if both are original.

If not, please also let me know which products are not original.

The part I'm talking about is the black square on the back of the product.

thank you!

2 Replies

  • AqidAyman_Altera's avatar
    AqidAyman_Altera
    Icon for Regular Contributor rankRegular Contributor

    Hi Park Hee Dae,


    I understand on your concern regarding this issue. However, regrettably to inform you that we do not provide part validation as to avoid the devices from the grey market.


    However, Intel PSG has its authorized distributor to sale Intel devices. If you got the devices from formal distributors, you shouldn’t worry on the device authenticity as the devices must be valid units. Otherwise, we do not ensure the device quality and do not provide the further service. You may find the authorized distributor list from the link below:

    Marketplace Partner Program: Distributor Partner - Intel® Solutions Marketplace


    Regards,

    Aqid Ayman



  • AqidAyman_Altera's avatar
    AqidAyman_Altera
    Icon for Regular Contributor rankRegular Contributor

    We do not receive any response from you to the previous question/reply/answer that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.