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JSambrook_CSSI_FPGA's avatar
JSambrook_CSSI_FPGA
Icon for Occasional Contributor rankOccasional Contributor
3 years ago
Solved

Development kit powers off, won't power up again

Hello, I have a Stratix 10 GX development kit purchased from Mouser a few weeks ago. It's been working well and I have been pleased with the kit. Today, I had it sitting on my bench, connected ...
  • JSambrook_CSSI_FPGA's avatar
    JSambrook_CSSI_FPGA
    3 years ago

    The board has not failed in the same way since it failed the first time.

    You can go ahead and close the case. I have a paper trail of this problem to

    fall back on if it happens again.

    Thanks for checking in.

    Best Regards,

    John Sambrook

    Common Sense Systems, Inc.

FakhrulA_altera's avatar
FakhrulA_altera
Icon for Regular Contributor rankRegular Contributor
3 years ago

Hi JSambrook_CSSI_FPGA,


Could you help check and try program with your own Quartus design? This is to verify whether the dev kit board is still functional or not. Provide screenshot of your tasting.


Regards,

Fakhrul


JSambrook_CSSI_FPGA's avatar
JSambrook_CSSI_FPGA
Icon for Occasional Contributor rankOccasional Contributor
3 years ago

Hi Fakhrul -

I was able to program the board this morning with the PCIe design from the

Board Test Kit examples for the board. I have not tested it in a PC system yet.

I heard from Mouser the procedure for returning the board via RMA. I am going

to work with it for another couple of weeks. If I have more problems like the one

I reported above, I'll contact Intel to have an engineer evaluate the case to see if

an RMA is appropriate. That is part of the procedure communicated to me by

Mouser.

Thanks for your help.

Best Regards,

John Sambrook

Common Sense Systems, Inc.