Hi ophied,
I try to consult my team member.
Are you using the rgmii ethernet from the HPS dedicated IO's or from the FPGA IO's. with HPS ethernet FPGA IO you need to use the gmii to rgmii convertor.
Can refer to this document:
https://www.intel.com/content/www/us/en/docs/programmable/683130/22-2/functional-description-09535.html
Thanks.
Regards,
Aik Eu