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WWood7's avatar
WWood7
Icon for Occasional Contributor rankOccasional Contributor
3 years ago
Solved

Agilex Board Test System difficulties

I am BTS difficulties with our new DK-SI-AGI027FB Agilex I series Signal Integrity ES Development Kit with the AGIB027R31B1E1VAA SoC. I tried getting BTS to work, and nothing would load. It said "...
  • FakhrulA_altera's avatar
    FakhrulA_altera
    3 years ago

    Hi WWood7,


    Sorry for the delay in response. I was trying to do some research internally regarding this issue. Here are some steps you can give a try first and see if it works:


    1. Could Download the BTS installation files from our website : https://www.intel.com/content/www/us/en/products/details/fpga/development-kits/agilex/i-series-transceiver/si-agi027.html

    select ES2 (if you are using an ES2 version of the board). Once downloaded please try to update with the following .pof

    \examples\max10_system\max10_system\output_files\max10_system.pof


    2. Please restart computer and power cycle the dev kit before you configure.

    Let’s see if these works, I will try to come out with another debugging step soon.


    Regards,

    Fakhrul


FakhrulA_altera's avatar
FakhrulA_altera
Icon for Regular Contributor rankRegular Contributor
3 years ago

Hi WWood7,


First, I'd like to know more about the issue and your application to have a better understanding and narrow it down to possible causes. If you can answer the following questions I'll appreciate it.


Can you try a simple design with POF/SOF? just to find out if problem is POF dependent.

May I know if this is a singular case or are you seeing the same issue in other new devices?


Regards,

Fakhrul


WWood7's avatar
WWood7
Icon for Occasional Contributor rankOccasional Contributor
3 years ago

I am attaching the log file for today's attempt to start BTS. Also a screenshot of the error message.

Thank you,

WWood7