Forum Discussion

WWood7's avatar
WWood7
Icon for Occasional Contributor rankOccasional Contributor
3 years ago
Solved

Agilex Board Test System difficulties

I am BTS difficulties with our new DK-SI-AGI027FB Agilex I series Signal Integrity ES Development Kit with the AGIB027R31B1E1VAA SoC. I tried getting BTS to work, and nothing would load. It said "...
  • FakhrulA_altera's avatar
    FakhrulA_altera
    2 years ago

    Hi WWood7,


    Sorry for the delay in response. I was trying to do some research internally regarding this issue. Here are some steps you can give a try first and see if it works:


    1. Could Download the BTS installation files from our website : https://www.intel.com/content/www/us/en/products/details/fpga/development-kits/agilex/i-series-transceiver/si-agi027.html

    select ES2 (if you are using an ES2 version of the board). Once downloaded please try to update with the following .pof

    \examples\max10_system\max10_system\output_files\max10_system.pof


    2. Please restart computer and power cycle the dev kit before you configure.

    Let’s see if these works, I will try to come out with another debugging step soon.


    Regards,

    Fakhrul


WWood7's avatar
WWood7
Icon for Occasional Contributor rankOccasional Contributor
2 years ago

Hello Fakhrul,

Thank you very much for your reply. I think the problem is with the BTS executable, because I can load BTS SOFs using Programmer without errors. For example, I can load qsfpdd800.sof with Programmer. I just can't start BTS to use it. An error message box says "Failed to register GUI application" and BTS immediately quits. I cannot start the BTS clock controller either.

I will attach the error message from the java console to this message next week when I am back in the lab.

Thanks again!

WWood7's avatar
WWood7
Icon for Occasional Contributor rankOccasional Contributor
2 years ago

I only have one device.