Forum Discussion
Occasional ContributorAgilex Board Test System difficulties
Hi WWood7,
Sorry for the delay in response. I was trying to do some research internally regarding this issue. Here are some steps you can give a try first and see if it works:
1. Could Download the BTS installation files from our website : https://www.intel.com/content/www/us/en/products/details/fpga/development-kits/agilex/i-series-transceiver/si-agi027.html
select ES2 (if you are using an ES2 version of the board). Once downloaded please try to update with the following .pof
\examples\max10_system\max10_system\output_files\max10_system.pof
2. Please restart computer and power cycle the dev kit before you configure.
Let’s see if these works, I will try to come out with another debugging step soon.
Regards,
Fakhrul
Regular ContributorHi WWood7,
First, I'd like to know more about the issue and your application to have a better understanding and narrow it down to possible causes. If you can answer the following questions I'll appreciate it.
Can you try a simple design with POF/SOF? just to find out if problem is POF dependent.
May I know if this is a singular case or are you seeing the same issue in other new devices?
Regards,
Fakhrul
Occasional ContributorHello Fakhrul,
Thank you very much for your reply. I think the problem is with the BTS executable, because I can load BTS SOFs using Programmer without errors. For example, I can load qsfpdd800.sof with Programmer. I just can't start BTS to use it. An error message box says "Failed to register GUI application" and BTS immediately quits. I cannot start the BTS clock controller either.
I will attach the error message from the java console to this message next week when I am back in the lab.
Thanks again!
- WWood7
I only have one device.
