Hi Dave,
The error in registration is:
--- Quote Start ---
error Your SupportNet registration could not be processed at this time.
message for users we cannot register (generally open door) Thank you for your interest in Mentor Graphics SupportNet electronic services. We regret we cannot register you for SupportNet. There may be certain access limitations due to the nature of our respective businesses. If you participate in our Open Door Program or another partner program, please review your third party partner agreement which may define support as "maintenance updates and hotline support".
You are welcome to browse any public SupportNet information. If you have any additional questions about the terms and conditions of your Open Door or third party partner agreement, please don't hesitate to contact the Open Door Program Administrator by sending email to
open_door@mentor.com.
Thank you!
Bonnie Yexley
Open Door Program Administrator
open_door@mentor.com --- Quote End ---