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Bee1's avatar
Bee1
Icon for New Contributor rankNew Contributor
3 years ago

Questa Intel FPGA starter unable to checkout a license

hi, i keep getting "Fatal License Error" when launching Questa FPGA starter. I have done the System Environment setup for LM_LICENSE_FILE, but still not able to detect my license. Any workaround I can try?

3 Replies

  • leonardo_forum's avatar
    leonardo_forum
    Icon for Occasional Contributor rankOccasional Contributor
    3 years ago

    The website generating licenses is often broken, I suggest you to contact Intel support

    • Bee1's avatar
      Bee1
      Icon for New Contributor rankNew Contributor
      3 years ago

      hi Leonardo, do you have the link to contact intel support? is it Intel Customer Support <supportreplies@intel.com>?

  • Zawani_M_Intel's avatar
    Zawani_M_Intel
    Icon for Frequent Contributor rankFrequent Contributor
    3 years ago

    Hi Bee1,

    There are issue with Questa license generated recently.
    I believe that the issue has been resolved.
    Could you help to apply again Questa license in Self Service Licensing Center https://licensing.intel.com/ ?


    This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts.
    Otherwise, the community users will continue to help you on this thread.

    Thank you.
    Wani