Forum Discussion
New ContributorQuartus Prime license rehost fails
Hello,
I tried to rehost my Quartus (18.1) license to a new laptop.
This is what I got:
"The host information cannot be updated as there are no available Rehost on one or more licenses".
Seems that I'm not allowed to rehost license by myself.
-Ari
8 Replies
AriKo..continues.
I made ticket to Intel support how to solve this. I got following answer:
"Post your question in the forum, and at the earliest time your inquiry will be addressed by one of our engineers"
This is a bit surprising. Is all Quartus support now happening via discussion forum?
AR_A_IntelSuper Contributor
Hello
Welcome to Intel forum. To further checking, provide
Name :
Email Address :
Company/University Name :
Company/University Address :
NICID(Mac Add) :
computer name:
For privacy, reply/attach your file in private message.
- AriKo
*Private Information Removed*
- AriKo
Oops. Didn't mean to make public reply. You can remove info above once this case is solved.
- AR_A_Intel
Upon checking with customer service team. The license has been rehosted to the new NICID.
- AriKo
Thanks. Rehost has been done and new license is working.
- AR_A_Intel
Sounds good, hope everything is working well at your side. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you
- AEsqu
Contributor
You should really remove all the sensitive info!
