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MarkSlovick's avatar
MarkSlovick
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4 years ago

License Server Issue

We have installed the license server to accommodate our floating license, but mgcld will not start and there is no apparent reason why. Below is the output from LMTOOLS and lmgrd. The following is...
MarkSlovick's avatar
MarkSlovick
Icon for New Contributor rankNew Contributor
4 years ago

I reviewed the video when initially setting up the license server and again today. There is no information for troubleshooting this issue.

The license file specifies the following:

VENDOR mgcld C:\intelFPGA_pro\21.4\ip\altera\mentor_vip_ae\common\win64\mgls\lib port=1802

The debug log contains the following:

10:26:42 (lmgrd) CreateProcess error code: 0x5 File= C:\intelFPGA_pro\21.4\ip\altera\mentor_vip_ae\common\win64\mgls\lib
10:26:42 (alterad) FlexNet Licensing version v11.18.2.0 build 281478 x64_n6
10:26:42 (lmgrd) License server manager (lmgrd) startup failed:
10:26:42 (lmgrd) File not found, mgcld.exe

In this screenshot you can see that the mgcld path is correct.

Do you have any recommendations for what I should try next?