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MarkSlovick's avatar
MarkSlovick
Icon for New Contributor rankNew Contributor
3 years ago

License Server Issue

We have installed the license server to accommodate our floating license, but mgcld will not start and there is no apparent reason why. Below is the output from LMTOOLS and lmgrd. The following is...
AR_A_Intel's avatar
AR_A_Intel
Icon for Super Contributor rankSuper Contributor
3 years ago

Hello

Welcome to Intel forum. To further understand the issue, could you get me the:

1) Debug/error.log file

2) Machine OS information

3) Quartus version used

4) Output of “lmutil lmstat –a –c <port>@<address>” server and client

5) error message screenshot (if any)

6) license .dat file

For privacy, you can also reply/attach file in private message


  • MarkSlovick's avatar
    MarkSlovick
    Icon for New Contributor rankNew Contributor
    3 years ago

    1. debug.log attached

    2. Windows Server 2016 Standard

    3. Quartus Prime Ver. 21.4.0 Build 67 12/06/2021 SC Pro Edition

    4. lmutil output from license server

    c:\intelFPGA_pro\21.4\ip\altera\mentor_vip_ae\common\linux_x86_64\mgls\bin>lmutil lmstat -a -c 1800@qt-utility
    lmutil - Copyright (c) 1989-2019 Flexera. All Rights Reserved.
    Flexible License Manager status on Thu 4/7/2022 08:49

    [Detecting lmgrd processes...]
    License server status: 1800@qt-utility
    License file(s) on qt-utility: c:\intel_quartus_prime\lr-076349_license.dat:

    qt-utility: license server UP (MASTER) v11.16.4

    Vendor daemon status (on qt-utility):

    alterad: UP v11.16.2
    Feature usage info:

    Users of ip_base: (Total of 1 license issued; Total of 0 licenses in use)

    Users of maxplus2verilog: (Total of 1 license issued; Total of 0 licenses in use)

    Users of maxplus2vhdl: (Total of 1 license issued; Total of 0 licenses in use)

    Users of quartus_nonvolatile_encryption: (Total of 2 licenses issued; Total of 0 licenses in use)

    Users of sw_pe: (Total of 1 license issued; Total of 0 licenses in use)

    Users of maxplus2: (Total of 1 license issued; Total of 0 licenses in use)

    Users of quartus_pro: (Total of 2 licenses issued; Total of 0 licenses in use)

    Users of quartus: (Total of 1 license issued; Total of 0 licenses in use)

    Users of 6AF7_0034: (Total of 1 license issued; Total of 0 licenses in use)

    Users of 6AF7_00D8: (Total of 1 license issued; Total of 0 licenses in use)

    Users of 6AF7_0014: (Total of 1 license issued; Total of 0 licenses in use)

    mgcld: The desired vendor daemon is down. (-97,121)

    lmutil output from client

    alterad: UP v11.16.2

    Feature usage info:

    Users of ip_base: (Total of 1 license issued; Total of 0 licenses in use)

    Users of maxplus2verilog: (Total of 1 license issued; Total of 0 licenses in use)

    Users of maxplus2vhdl: (Total of 1 license issued; Total of 0 licenses in use)

    Users of quartus_nonvolatile_encryption: (Total of 2 licenses issued; Total of 0 licenses in use)

    Users of sw_pe: (Total of 1 license issued; Total of 0 licenses in use)

    Users of maxplus2: (Total of 1 license issued; Total of 0 licenses in use)

    Users of quartus_pro: (Total of 2 licenses issued; Total of 0 licenses in use)

    Users of quartus: (Total of 1 license issued; Total of 0 licenses in use)

    Users of 6AF7_0034: (Total of 1 license issued; Total of 0 licenses in use)

    Users of 6AF7_00D8: (Total of 1 license issued; Total of 0 licenses in use)

    Users of 6AF7_0014: (Total of 1 license issued; Total of 0 licenses in use)

    mgcld: No socket connection to license server manager. (-7,10015)

    5. see Questa_license_error file

    6. license file attached